Frequently Asked Questions

We use 100% natural, plant-derived botanical soy wax blended with pure refined beeswax. Unlike commercial paraffin wax (which is a byproduct of petroleum refining that produces black soot and petro-chemicals), our soy wax burns clean, non-toxic, and cooler—delivering a 50% longer burn duration and an authentic therapeutic scent throw.

We provide 100% complimentary express air delivery across all 28 states and 8 union territories of India on all orders of ₹999 or above via BlueDart Express. Orders under ₹999 incur a flat fee of ₹99. Every parcel is safely wrapped in rigid foam cushions with zero breakage risk.

Before relighting your wood-wick candle, gently snap off the charred black top of the wood using your fingertips or a tissue so the exposed wick is about 4-5mm tall. This ensures an even flame and the soothing, rhythmic crackle sound of an authentic fireplace.

Yes! The Royal Brass Urli is crafted from 100% solid, heavy heirloom brass. Once the candle burns completely, simply wash the bowl with warm soapy water or Pitambari brass polish. You can forever use it as an auspicious floating diya urli with water and fresh marigold flowers for decades.

Yes! We specialize in curated corporate hampers (50 to 5,000+ units). We provide custom corporate logo laser-engraving on brass urlis and glass jar labels, customized festive greeting cards, GST invoices (18%), and pan-India multi-location dispatch. Contact our corporate desk at +91 98765 43210 or email corporate@vedisindia.com.